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Old 04-10-2017, 04:35 PM
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Join Date: Nov 2012
Location: Gettysburg PA Area
Posts: 2,236
Default Unexpected Update

Totally out of the blue.....Received another email from Nic Maglio of BTI. Said he found a few of the Wide Body Rests that were service/repair parts. No QC stem attached. Said because of the interest I showed in the discontinued rest he is sending me one of them....and I imagine whomever else here that showed interest as well.

This is awesome customer service......to come across parts and recall someone who inquired months ago?....wow. Another reason to love BTI products....

No stem is no problem.....any current QC stem will work. I have a few spares....; )

Bad part is......if they are willing to give their spare parts away.....chances are they will not be offered again in the near future......
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