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cdover 01-26-2011 08:14 PM

Trouble downloading the Program Utility
When I try and download the program utility it says fatal error. Unable to generate installation log file? What am i Doing wrong? The unit is the Firestorm

halfnoon2002 01-26-2011 08:51 PM

Did you try downloading from the web site or the one that came on the unit?

Try this:


cdover 01-27-2011 07:32 PM

Tried from the website and keep getting the same thing...fatal error??

halfnoon2002 01-27-2011 07:35 PM

Ok...hmmm and did you try the one from the unit itself?

halfnoon2002 01-27-2011 07:38 PM

Also, are you using a PC or Mac and what OS?

cdover 01-28-2011 09:34 AM

Was unaware of the one on the unit. Where could I find info on this? I am using a laptop with windows.
Thank you for your help.

halfnoon2002 01-28-2011 01:21 PM

Connect your Firestorm to your laptop and open the drive that it is connected to. You will see the sounds you currently have installed on the unit plus the program utility.exe that is the loader file. Try to load from there

cdover 01-29-2011 06:54 AM

Ok yea i know what your talking about ill try it out thanks.

halfnoon2002 01-29-2011 11:13 AM

You are welcome, I hope it works. Let me know.

sdbowhunter28 02-01-2011 09:30 PM

I have a mac and I'm having problems downloading the sounds I bought..

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